Skip to content
Physical and omnichannel retail

Intelligence connected from online to the physical store.

Transform the shopping experience by orchestrating digital signals with counter service. NOKTAI organizes inventory, demand and relationships in a seamless layer.

Phygital
Channel integration
Real-time
POS analysis
Loyalty
CRM data
Central operacional
Em supervisão
Rotina 06:40Oportunidades priorizadas
12 sinais
CRM

Conta enterprise elevou intenção

Alta
MÍDIA

Campanha com eficiência acima da meta

Média
SEO

Nova demanda orgânica identificada

Nova
Contexto consolidado82%
Revisão humana aguardando aprovação
Unified sales view

Channel silos prevent true personalization. We connect them.

From email click to physical store visit, the operational layer delivers the right context to the seller at the moment of interaction.

01

Physical flow analysis

Camera signals, shelf sensors and Wi-Fi converted into store conversion metrics.

POS hardware integration
02

Omnichannel journey

Connecting customer behavior online with in-person service.

360° customer view
03

Intelligent replenishment

Autonomous inventory orchestration driven by trends and empty shelf alerts.

Last-mile logistics
Operational flow

Do sinal à ação, sem perder o contexto.

Cada etapa deixa evidência, respeita alçadas e prepara a próxima decisão.

  1. 01

    Capture intent

    Customer searches product online or interacts via store WhatsApp.

  2. 02

    Recognition

    Omnichannel identification through loyalty data and local beacons.

  3. 03

    Orchestration

    The attendant receives on tablet the history, profile and products of interest.

  4. 04

    Consultative selling

    In-person service optimized with AI-generated cross-sell suggestions.

  5. 05

    Post-sale and inventory

    Systemic inventory update and automatic post-sale engagement triggers.

Expected outcome

Higher average ticket and greater customer retention.

  • Attendants equipped with intelligence and complete customer history.
  • Immediate synchronization between distribution center and shelf inventory.
  • Store abandonment monitoring through sensors and video AI.
  • Personalized promotions sent when the customer enters the store.
  • Seamless reconciliation between pick-up in store, ship-from-store and lockers.
Controle operacional

Agentes ampliam a execução. Pessoas mantêm o comando.

Permissões por ambiente
Logs e rastreabilidade
Aprovação humana
Next step

Unlock the potential of your POS.

Integrate cameras, POS and ERP with our AI layer to deliver truly exclusive experiences.

Explorar modelos de operação
Retail | NOKTAI Showcase | NOKTAI